Privacy Policy

1. Information We Collect

a) Information You Provide

• name or username
• email address
• optional allergy preferences and dietary information
• user-generated content such as reviews, ratings, questions, and answers
• photos you choose to upload (e.g., menus or places)

b) Automatically Collected Information

• device and app information (such as device type and app version)
• app interaction and usage data
• approximate location (used to show nearby places, if enabled)
• IP address and technical identifiers (used for security and fraud prevention)

2. How We Use Your Information

We use your information to:

• provide, operate, and improve the Service
• enable core features such as reviews, questions, answers, and allergy cards
• personalize content and recommendations based on user preferences
• display allergy-relevant and location-relevant content
• maintain safety, prevent abuse, and protect against fraud
• communicate important account- or service-related updates

3. Location Data

Location data is used only to:

• show nearby places
• improve map and search features

You can disable location access anytime in your device settings.

4. Cookies & Local Storage

We use:

• secure cookies or local storage for authentication
• temporary storage for app functionality

We do not sell your data.

5. Subscriptions and Payments

AllergyTrip may offer optional paid subscriptions that provide access to premium features.

Payments and subscriptions are processed securely through Google Play and our subscription management provider. We do not collect or store your full payment details.

We may process limited purchase-related information, such as subscription status and entitlement information, solely to provide and manage premium features.

6. Sharing of Information

We do not sell or rent personal data.

We may share limited information only in the following cases:

• Service providers that help us operate the Service (such as hosting, analytics, crash reporting, and subscription management). These providers process data solely on our behalf and under contractual obligations.
• Legal and regulatory authorities, if required to comply with applicable laws, regulations, or legal processes.

7. Third-Party Services

We use trusted third-party services to operate and improve the Service. These providers process data only on our behalf and in accordance with applicable data protection laws.

• Google Play Services – authentication, app distribution, and billing
• RevenueCat – subscription and entitlement management
• Sentry – crash reporting and performance monitoring
• Cloud hosting and storage providers – infrastructure and data storage

These providers are contractually obligated to protect your data and may only use it to provide services to AllergyTrip.

8. User-Generated Content Visibility

Your reviews, ratings, and Q&A contributions are public by default.

You may choose anonymous display where available.

9. Data Retention

We retain your data:

• while your account is active
• as needed for legal or security reasons

You may request account deletion at any time.

10. Your Rights (GDPR)

If you are in the EU, you have the right to:

• access your data
• correct inaccurate data
• request deletion
• object to certain processing
• withdraw consent

Contact us to exercise your rights.

11. Security

We take reasonable and appropriate technical and organizational measures to protect your personal data, including:

• Encryption of data in transit using industry-standard HTTPS/TLS
• Access controls to limit data access to authorized personnel only
• Secure authentication mechanisms
• Regular monitoring and maintenance of our systems

No system is 100% secure, but we actively work to protect your information.

12. Children's Privacy

AllergyTrip is not intended for children under 13.

We do not knowingly collect data from children.

13. Changes to This Policy

We may update this Privacy Policy.

Significant changes will be communicated within the app.

14. Contact

Questions about privacy?

support@allergytrip.com